These Terms and Conditions govern your use of twentyninenorth.com and purchases made from TwentyNine North Co. By using this website or placing an order, you agree to these terms.
1. Online Store Terms
You may use this website only for lawful purposes. You may not use the site, its content, or our products in a way that violates applicable law, infringes intellectual property rights, interferes with the operation of the website, or attempts to gain unauthorized access to our systems.
2. Products and Availability
We make reasonable efforts to display product descriptions, colors, photographs, sizes, and other information accurately.
Because screens and devices display colors differently, we cannot guarantee that product colors will appear exactly the same on every device.
Products and quantities are subject to availability. We may discontinue products, limit quantities, or change product offerings at any time.
3. Pricing and Payment
Prices are shown in U.S. dollars unless otherwise stated.
Applicable sales tax and shipping charges will be calculated during checkout.
We reserve the right to correct pricing, description, or other errors. If an error affects an order you have already placed, we may contact you before processing the order or cancel and refund the affected purchase.
Payment must be successfully authorized before an order is fulfilled.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, payment problems, pricing errors, inventory issues, or misuse of promotions.
If we cancel an order after payment has been collected, the amount charged for the canceled portion will be refunded.
5. Shipping and Delivery
Shipping times are estimates and are not guaranteed.
Once an order has been transferred to the shipping carrier, delivery may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate shipping address when placing an order.
Our current shipping practices and return procedures are described on our Shipping & Returns page.
6. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are governed by our Refund and Returns Policy, which is incorporated into these Terms and Conditions.
Certain products may be final sale or non-returnable as stated in that policy or on the applicable product page.
7. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account information and for activity occurring through your account.
Please contact us if you believe your account has been accessed without authorization.
8. Intellectual Property
The TwentyNine North name, logos, artwork, graphics, photographs, designs, written content, product designs, and other original materials appearing on this website are owned by or licensed to TwentyNine North Co. and are protected by applicable intellectual property laws.
You may view the website for personal use, but you may not reproduce, copy, modify, distribute, sell, publish, or commercially use our content without prior written permission.
9. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping services, social-media platforms, and other websites.
TwentyNine North is not responsible for the content, availability, security, or privacy practices of independently operated third-party services.
10. Website Availability
We make reasonable efforts to maintain the website but do not guarantee that the site will always be uninterrupted, error-free, or available.
We may modify, suspend, or discontinue portions of the website when necessary.
11. Disclaimer
The website and its content are provided on an “as available” basis to the extent permitted by law.
Nothing in these Terms limits any rights or warranties that cannot legally be excluded under applicable law.
12. Limitation of Liability
To the fullest extent permitted by law, TwentyNine North Co. will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products purchased through it.
Nothing in these Terms is intended to exclude liability that cannot legally be limited or excluded.
13. Privacy
Use of personal information collected through this website is governed by our Privacy Policy.
14. Changes to These Terms
We may update these Terms and Conditions from time to time. The current version will be posted on this page with an updated effective date.
Changes will apply prospectively and will not alter the terms applicable to an order already completed unless required by law.
15. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
16. Contact Us
Questions about these Terms and Conditions may be sent to:
TwentyNine North Co.
hello@twentyninenorth.com
Effective: August 2026