Privacy Policy

TwentyNine North respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit twentyninenorth.com, make a purchase, join our email list, or contact us.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Account information
  • Messages or inquiries you send to us

Payment information is processed through our payment service providers. TwentyNine North does not store your complete credit or debit card number.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Process payments
  • Provide shipping and tracking information
  • Communicate about your order
  • Respond to customer-service requests
  • Manage customer accounts
  • Prevent fraud and protect our website
  • Improve our website, products, and services
  • Send promotional emails when you have chosen to receive them
  • Comply with legal and tax requirements

3. How We Share Information

We do not sell your personal information.

We may share information with service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting and ecommerce providers
  • Email and marketing services
  • Analytics and security providers
  • Accounting, tax, or professional service providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

4. Payments

Payments made through our website are processed by third-party payment providers. Their handling of payment information is governed by their own privacy and security policies.

5. Shipping

When you place an order, necessary information such as your name and shipping address may be provided to shipping carriers and fulfillment services for the purpose of delivering your order.

6. Email Marketing

If you join the TwentyNine North email list, we may send you product announcements, Gulf Coast stories, special offers, and other brand updates.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Transactional emails related to orders, payments, shipping, or your account may still be sent when necessary.

7. Cookies and Analytics

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website traffic, and improve the customer experience.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect website or checkout functionality.

8. Data Security

We use reasonable administrative and technical measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Your Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also opt out of marketing communications at any time.

10. Third-Party Links

Our website may contain links to third-party websites or social-media platforms. TwentyNine North is not responsible for the privacy practices or content of those third-party services.

11. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

13. Contact Us

Questions about this Privacy Policy or your personal information may be sent to:

TwentyNine North Co.
hello@twentyninenorth.com

Effective: August 2026